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Frequently Asked Questions

The apartment will be thoroughly inspected, carpet cleaning/replacement as necessary, cleaning and thorough check of all apartment features.

You do not have to be home during the completion of the service request.

We have maintenance available during business hours Monday- Friday (8:30 AM - 5:30 PM) as well as 24-hour after hour Emergency Maintenance.

There are several ways to submit a maintenance request: Online through the Resident Portal, calling the leasing office at 210-492-2555 or sending us an email at [email protected]

Maintenance is available to assist with lockouts for a $50 fee.

Yes! Uncovered parking is all first come first serve. We also have carports, detattched garages and attached garages tied to select homes and available to rent for a monthly fee.

At this time we do not offer permitted parking.

The Pool and Spa hours are from 10am to 10pm daily

Yes! We allow 1 animal per home. Please contact the leasing office for additional pet qualifications

All of our apartments come with refrigerator, range, microwave and dishwashers. Washer & Dryer connections only.

We do not offer furnished apartments. However, you can contact Cort Furniture Rental for anything you may need!

Our goal is to have your application approved and leased signed within 3-5 business days.

There are two convenient ways to pay your monthly rent; Online through the Rent Cafe Portal by checking account, debit card or credit card or by utilizing WIPS, a walk-in payment system partner, several locations available for your convenience. We also offer Flex Payment!

Renters Insurance is required, contact the leasing office for further details on the requirements.

You have the power to choose your internet provider. Our community supports Spectrum, AT&T and Google Fiber

There is an Early Termination clause that would be available to end the lease early. Please contact the leasing office about your specific situation for further information

You would call the CPS Engery for electricity, and the internet provider of your choice. The water is automatically set up and is billed monthly with your rent.

All utilities are separate from rent.

The VIA has a bus stop conveniently located directly across our complex.

We are in the North East Independent School District

We are so glad you asked. All you'll need is GPS and our address 130 Talavera Pkwy, San Antonio, TX 78232. Once you visit, you'll want to make your new home with us! We can't wait to meet you!

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Our team is always ready to answer your questions.

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